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PostPosted: Mon 22. Sep 2014 21:57:21 
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Joined: Wed 10. Sep 2014 18:32:34
Posts: 6
Hello,


I can't open the Log.
There is the following Error Message:

Attachment:
Log_Error.JPG
Log_Error.JPG [ 63.07 KiB | Viewed 1380 times ]


Sure, i have installed a PDF reader, the normal Adobe Reader.
I also installed another PDF reader, but i always get this error.


Can somebody help me?


Thanks,
Piotre


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PostPosted: Mon 22. Sep 2014 22:06:43 
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Joined: Thu 28. Aug 2014 18:17:19
Posts: 90
Send me the log by email i will pm my address


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PostPosted: Mon 22. Sep 2014 22:11:41 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
From unknown reason your PDF reader is not registered in system so program can't associate PDF files to open it.
You can try to reinstall PDF reader for All Users in OS.

Alternatively you can open Log files from Documents directory.

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PostPosted: Mon 22. Sep 2014 22:17:53 
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Joined: Wed 10. Sep 2014 18:32:34
Posts: 6
ZeXx86 wrote:
Alternatively you can open Log files from Documents directory.


:)

yeah, i did not know that the software saves the files in that directionary...now i found serveral Logs there :)
I can just open them with a double click...no problems...

Attachment:
documents.JPG
documents.JPG [ 43.92 KiB | Viewed 1377 times ]



ZeXx86 wrote:
From unknown reason your PDF reader is not registered in system so program can't associate PDF files to open it.
You can try to reinstall PDF reader for All Users in OS.


perhaps the "all Users" is the problem?
I will try to install the adobe reader again and then i will select "for all users".

Thanks!


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PostPosted: Sun 03. May 2015 17:46:11 
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Joined: Sun 03. May 2015 16:56:24
Posts: 45
Hi,

I got the same problem (spirit soft unable to find a valid pdf reader). I tried to desinstall/reinstall Acrobat reader but uselessly. Did you find out a solution?

Thanks in advance


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PostPosted: Sun 03. May 2015 21:24:44 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
Hi igloo,

what is language in your operating system and what version do you use?

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PostPosted: Sun 03. May 2015 22:15:19 
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Joined: Sun 03. May 2015 16:56:24
Posts: 45
Hi, tks for this sunday reply ;)

As for your questions : Windows 7 pro, french


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PostPosted: Mon 04. May 2015 13:18:21 
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Joined: Wed 26. Nov 2014 15:25:47
Posts: 36
Sryl ? I would recommend that u guys solve your computer related issues by yourself !

Geez , sometimes ......


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PostPosted: Mon 04. May 2015 13:34:03 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
igloo: Could you check your Documents directory if the logs are present there, please?
Most probably there is missing some association between PDF and reader so the software can't open the file.

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PostPosted: Mon 04. May 2015 18:52:52 
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Joined: Sun 03. May 2015 16:56:24
Posts: 45
Yes, the log are actually present, no pb on this side. Association with a pdf reader is set as well (picture hereunder)

Image

I have removed the Acrobat reader, then install a new one : not better


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