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Teaser
 Post subject: Loosing connection
PostPosted: Thu 24. Feb 2022 23:45:58 
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Joined: Sat 20. Nov 2021 22:55:12
Posts: 8
I'm having problems with the connection between computer and Spirit GTR. I'll be working on things in the software and it will loose the connection in just a few minutes. Then after a few disconnects it won't reconnect. Any ideas?
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HeliMLM
 Post subject: Re: Loosing connection
PostPosted: Fri 25. Feb 2022 7:24:33 
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Joined: Tue 10. Mar 2020 14:36:22
Posts: 370
Hi

first question: what computer and operating system version are you using? what Spirit software version? (and maybe: what driver/version?)

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Michael
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Teaser
 Post subject: Re: Loosing connection
PostPosted: Fri 25. Feb 2022 15:30:45 
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Joined: Sat 20. Nov 2021 22:55:12
Posts: 8
It's a MacBook Air running Windows 10, Spirit software Ver 3.3.2.. I don't know how to see what driver I'm using.
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HeliMLM
 Post subject: Re: Loosing connection
PostPosted: Fri 25. Feb 2022 17:14:57 
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Windows 10 with bootcamp or Parallels or ... ? ;)

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Michael
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Teaser
 Post subject: Re: Loosing connection
PostPosted: Sat 26. Feb 2022 17:29:06 
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Joined: Sat 20. Nov 2021 22:55:12
Posts: 8
Bootcamp
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ZeXx86
 Post subject: Re: Loosing connection
PostPosted: Sat 26. Feb 2022 22:43:53 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
Hello,

you can try to use other USB port.

I recommend to disconnect everything except USB and power. Then please try again. Will the problem happen too?

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Spirit System developer
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Teaser
 Post subject: Re: Loosing connection
PostPosted: Wed 02. Mar 2022 16:39:28 
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Joined: Sat 20. Nov 2021 22:55:12
Posts: 8
Yes, it does to then too.
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