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Storchy
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 Posted: Tue 26. Oct 2021 15:43:19 |
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Joined: Tue 10. Dec 2019 10:46:57
Posts: 92
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Try to update, but 3.3.3 Spirit Settings say no update available
Please help
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Spirit Settings v3.3.3 2021-10-26 16.39.15.png [ 25.96 KiB | Viewed 2993 times ]
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Spirit Settings v3.3.3 2021-10-26 16.38.57.png [ 49.72 KiB | Viewed 2993 times ]
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10x
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Posted: Tue 26. Oct 2021 17:19:06 |
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Joined: Wed 04. Jul 2018 18:03:55
Posts: 180
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Working ok for me, try again or a little later...
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ZeXx86
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Posted: Tue 26. Oct 2021 19:32:15 |
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
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Very likely your firewall is blocking communication to our servers.
It could be set even in router.
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Spirit System developer
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Storchy
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Posted: Wed 27. Oct 2021 8:52:26 |
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Joined: Tue 10. Dec 2019 10:46:57
Posts: 92
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I have disabled the firewall,
i have set my Fritzbox Internet->Filter-> uneingeschränkt
i have tried other computers, but all are connected to the fritzbox
i never had such problems over years, do you use new Ports Netbios-Ports?
can you send me a IP Address to check the connection?
is there a other way to get the new FW 3.3.3?
I can load maps over geolink
Thanks for your help
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Geo-Link 2021-10-27 10.56.13.png [ 611.92 KiB | Viewed 2914 times ]
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ZeXx86
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Posted: Wed 27. Oct 2021 11:16:49 |
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
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Yes, we know only about FritzBox blocking connection to our servers.
It must be set for full internet access.
Our servers are without any change for years. Still same port and protocol.
There is no other way how to perform the update for safety reasons.
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Spirit System developer
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Storchy
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Posted: Wed 27. Oct 2021 12:43:44 |
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Joined: Tue 10. Dec 2019 10:46:57
Posts: 92
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Ok my Fritzbox has now a wrong internet connection.
I never changed anything, i have not get a Firmware update to the box, i think.
How can i get the FW 3.3.3 for GT and Spirit2 or have i to change the FBL system because i cannot connect to your server with my faulty Firtzbox.
Please Help
Ciao
Jörg
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ZeXx86
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Posted: Wed 27. Oct 2021 12:54:43 |
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
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I can connect to you with TeamViewer to your computer and find what is blocking communication.
I am sure it will work once it is set properly. Your fritzbox is not faulty certainly but in default settings it is blocking all unknown connections.
Only the most common applications are allowed.
In the FritzBox it is necessary to find settings called "Internet" and there at "Filter" set "unlimited".
With "Standard" settings it will not work.
Why do you think your FritzBox is faulty?
If it worked previously with a previous version 3.3.2 then there is other reason why it does not work.
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Spirit System developer
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Storchy
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Posted: Wed 27. Oct 2021 13:12:22 |
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Joined: Tue 10. Dec 2019 10:46:57
Posts: 92
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I think my Fritzbox is faulty because ist does not work.
Settings 3.3.2 was good, settings 3.3.3 do not work
changed back to settings 3.3.2 , now the same problem, no connection to your server
I have set all to unlimited in Fritzbox:
ripper is the PC with the settings software:
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FRITZ!Box 7490 - Mozilla Firefox 2021-10-27 14.16. (1).png [ 99.5 KiB | Viewed 2896 times ]
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FRITZ!Box 7490 - Mozilla Firefox 2021-10-27 14.08. (1).png [ 126.31 KiB | Viewed 2896 times ]
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Storchy
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Posted: Wed 27. Oct 2021 13:42:25 |
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Joined: Tue 10. Dec 2019 10:46:57
Posts: 92
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in demo Modus i get a list of Firmware files
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Spirit Settings v3.3.3 2021-10-27 14.41.00.png [ 36.21 KiB | Viewed 2891 times ]
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ZeXx86
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Posted: Wed 27. Oct 2021 14:03:50 |
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
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Can you take a screenshot of the Connection tab with Spirit Settings 3.3.3 please when unit is running?
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