It is currently Sat 23. Nov 2024 22:40:04

View unanswered posts | View active topics


Board index » English » HELI » Support

All times are UTC + 1 hour





Post new topic Reply to topic  Page 1 of 1
  [ 9 posts ] 
  Print view Previous topic | Next topic 
Author Message
HeliMLM
PostPosted: Tue 10. Aug 2021 8:25:35 
Offline
User avatar

Joined: Tue 10. Mar 2020 14:36:22
Posts: 370
Hello,

Spirit Settings 3.3.2 keeps crashing on OS X: sometimes endlessly with "restart" => crash => "restart", sometimes it starts working after the first "restart". see screenshot attached. 3.3.1 r2 is still stable on the same computer. computer is iMac 27" 2017, Big Sur 11.5.1, Silabs 6.0.1.

similar result on MacBook Air M1, (Big sur, 11.5.1). first start => crash, re-start sometimes opens, most of the times crashing endlessly. Spirit Settings 3.3.1r2 stable too. crashlog of M1 crash is attached.

WHENEVER Spirit GT unit is not running (but interface connected) Spirit Settings 3.3.2 can be used normally in Demo mode. in the rare cases when Spirit Settings is working after restart it is working normally too => i even was able to update firmware to 3.3.2 on the Spirit GT.


Attachments:
20210810-m1-crashlog.txt [66.78 KiB]
Downloaded 71 times
Bildschirmfoto 2021-08-10 um 08.48.08.png
Bildschirmfoto 2021-08-10 um 08.48.08.png [ 742.82 KiB | Viewed 513 times ]

_________________
cheers
Michael


Last edited by HeliMLM on Tue 10. Aug 2021 9:19:09, edited 2 times in total.
Top
 Profile  
 
HeliMLM
PostPosted: Tue 10. Aug 2021 8:30:50 
Offline
User avatar

Joined: Tue 10. Mar 2020 14:36:22
Posts: 370
... attached a screenshot of successful restart. happens rarely but happens.

nb: i added a 2nd example => 10 retries => success.


Attachments:
File comment: success after 10 (re-)starts
Bildschirmfoto 2021-08-10 um 09.38.59.png
Bildschirmfoto 2021-08-10 um 09.38.59.png [ 1.22 MiB | Viewed 472 times ]
File comment: success after 1st re-start
Bildschirmfoto 2021-08-10 um 09.29.27.png
Bildschirmfoto 2021-08-10 um 09.29.27.png [ 1.91 MiB | Viewed 475 times ]

_________________
cheers
Michael
Top
 Profile  
 
HeliMLM
PostPosted: Tue 10. Aug 2021 9:21:46 
Offline
User avatar

Joined: Tue 10. Mar 2020 14:36:22
Posts: 370
Problem solved... Tomas sent me a testing software (=> sometimes the speed of Spirit support is unbelievable) that worked.

the problem is solved on both of my computers (iMac & Air M1). i've done 5-10 starts on both of them and firmware update on both of them => like a charm!

once again: *chapeau*... Spirit Support is awesome!

_________________
cheers
Michael
Top
 Profile  
 
onit12
PostPosted: Tue 10. Aug 2021 10:10:16 
Offline

Joined: Thu 27. Sep 2018 8:07:44
Posts: 43
Location: Tirol
I have problems since 3.3.1 on my Macs, is it possible to get the latest version, or where and when will it be published?
Thanks
Tino
Top
 Profile  
 
ZeXx86
PostPosted: Tue 10. Aug 2021 10:12:48 
Offline
Site Admin

Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
You can download 3.3.2 directly from our web page.

_________________
Spirit System developer
Top
 Profile  
 
onit12
PostPosted: Tue 10. Aug 2021 10:26:44 
Offline

Joined: Thu 27. Sep 2018 8:07:44
Posts: 43
Location: Tirol
ZeXx86 wrote:
You can download 3.3.2 directly from our web page.


Is this the corrected version, Michael mentioned above?
Top
 Profile  
 
ZeXx86
PostPosted: Tue 10. Aug 2021 10:35:34 
Offline
Site Admin

Joined: Mon 29. Apr 2013 16:06:44
Posts: 12442
Yes, it is already corrected.

_________________
Spirit System developer
Top
 Profile  
 
urgno
PostPosted: Tue 10. Aug 2021 13:28:49 
Offline
User avatar

Joined: Tue 21. Aug 2018 13:05:23
Posts: 274
HeliMLM wrote:
(=> sometimes the speed of Spirit support is unbelievable)
once again: *chapeau*... Spirit Support is awesome!


totally agree ;)
Top
 Profile  
 
onit12
PostPosted: Tue 10. Aug 2021 14:20:13 
Offline

Joined: Thu 27. Sep 2018 8:07:44
Posts: 43
Location: Tirol
perfect, had some tests on my Mac Mini M1, works as it should :D
Thanks to all!
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 9 posts ] 

Board index » English » HELI » Support

All times are UTC + 1 hour


Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 60 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  



Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group
skymiles_red v1.0.1 designed by Team -Programming forum-سيارات للبيع .