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PostPosted: Sun 03. Sep 2017 18:33:20 
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Joined: Sat 21. Nov 2015 14:07:14
Posts: 64
Hi there, I bought my second Spirit Pro and need to register it. I see that the latest version is now 2.4.3. My first is running fine and the currently installed version is 2.4.1.

How do I go about the registration process and will it result in me having to go through a firmware update on my first bought gyro, too?

Thanks in anticipation.

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Heliman550


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PostPosted: Sun 03. Sep 2017 18:54:48 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12210
Hello.

You do not have to register anything.
Only download firmware 2.4.3 from our web pages and in the software go to the Update tab and select the firmware.
After pressing the Flash button it should by flashed and that is all.

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PostPosted: Sun 03. Sep 2017 19:17:59 
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Joined: Sat 21. Nov 2015 14:07:14
Posts: 64
OK thanks, I'll get onto it tomorrow.

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Heliman550


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PostPosted: Sun 03. Sep 2017 19:21:10 
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Joined: Sun 26. Jul 2015 8:17:50
Posts: 433
Location: Madrid, Spain / Torino, Italy
Just remember that firmware and PC software go together... if you upgrade your PC software you will most probably have to upgrade your other Spirit too... but it's a matter of a minute.

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PostPosted: Mon 04. Sep 2017 10:03:45 
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Joined: Sat 21. Nov 2015 14:07:14
Posts: 64
Hi guys, thanks for your feedback..............

I had problems initially that my #1 unit wasn't detected. A few tries later it was the old USB cable having bad connections. Using the new cable from unit #2 gave no problems. Software and both units' firmware updated.

Great product, but maybe a more robust USB plug would help. It's taken only a short time for this failure to happen.

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Heliman550


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PostPosted: Mon 04. Sep 2017 13:53:49 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12210
Thank you for the message.

Can you please check the 3 wires that are on the USB interface? I guess that the problem is there. We can of course fix it if you can send it to us.

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PostPosted: Mon 04. Sep 2017 14:19:46 
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Joined: Sat 21. Nov 2015 14:07:14
Posts: 64
Thanks for the kind offer but I can have a look at it myself if needs be. I have a second (new) one now after buying another of your great Spirit Pro gyros :D

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Heliman550


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