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Bell400
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Posted: Wed 06. Feb 2019 7:05:35 |
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Joined: Sat 02. Feb 2019 22:43:34 Posts: 9
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problem is definitely in the sp just connected my std spirit and it connects straight away does ask for unit to be updated but says connected and gives serial# is there a way of rebooting the unit to factory settings so we can start again
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Bell400
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Posted: Wed 06. Feb 2019 7:46:10 |
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Joined: Sat 02. Feb 2019 22:43:34 Posts: 9
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I have just tried using my Apple Mac still the same results
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ZeXx86
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Posted: Wed 06. Feb 2019 15:44:09 |
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Joined: Mon 29. Apr 2013 16:06:44 Posts: 12248
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If it tells you to be updated, then it should be enough to update the unit. What Spirit Settings software do you have?
Actually it look like there is no issue. Only same version of Spirit Settings and Spirit firmware is required.
_________________ Spirit System developer
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Bell400
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Posted: Wed 06. Feb 2019 18:50:30 |
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Joined: Sat 02. Feb 2019 22:43:34 Posts: 9
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what i am saying is that everything works with older spirit but not the pro software is the latest /but since updating the pro it will no longer connect defiantly an issue with the unit,
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Bell400
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Posted: Wed 06. Feb 2019 20:05:44 |
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Joined: Sat 02. Feb 2019 22:43:34 Posts: 9
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ok lets brake it down again 1)the interface will connect to older spirit unit 2)so that means interface is working 3)software is updated to the latest 4)driver is installed 5)coms port 1 6)will not connect to spirit pro, i feel there is an issue with the firmware instalation when we first connected the pro and updated it we also updated the geolink at the same time and this will not connect as well tried it on another pro that is working and the geo link doesnt work, the firmware hung at the end of update when we first connected and i feel this has caused the issue, now nothing, when you first connect the power the led slowly flashes and then changes to constant so that seems to be ok, maybe when we updated the geolink after updating the pro is the problem the update hung at the end, maybe this has corupted the firmware in the pro
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ZeXx86
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Posted: Thu 07. Feb 2019 8:34:42 |
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Joined: Mon 29. Apr 2013 16:06:44 Posts: 12248
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From what you have written you can see message about Firmware/software version and that you have to update it, am I right?
The only thing you have to check is what Spirit Settings software version you are running. You can see it at the window label. Next thing is firmware version in the unit - this is written in the Connection tab near the Serial number.
If you know these two things you know immediately why it can't work. You can't use for example firmware 2.5.0 and software 2.6.0. It must be always same version. It is likely working with your other unit because it has firmware compatible with software you have installed.
So smaller number version needs to be updated to the latest one.
Can you check these two versions, please? I will tell you what to do. The steps are pretty easy so that it is solved within minute. Basically software is telling you what to do as there are also links for downloads.
_________________ Spirit System developer
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Bell400
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Posted: Fri 08. Feb 2019 22:59:53 |
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Joined: Sat 02. Feb 2019 22:43:34 Posts: 9
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Sorry but you seem to be confused
computer and interface work when plugged into older spirit and just says that unit needs updating ALL GOOD
computer has latest software and driver
plug into spirit pro and the unit slowly flashes and then goes solid then no connection it is as i said there is something wrong inside the unit that wont allow it to connect i have sent photos and video to Thomas for him to look at
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ZeXx86
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Posted: Sat 11. May 2019 11:52:17 |
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Joined: Mon 29. Apr 2013 16:06:44 Posts: 12248
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I am afraid but it is needed to ship the unit to us in that case. The unit was likely damaged somehow. Unfortunately without inspection we can't find what happened.
But we will check and repair the unit within one day.
_________________ Spirit System developer
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ZeXx86
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Posted: Mon 13. May 2019 7:28:28 |
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Joined: Mon 29. Apr 2013 16:06:44 Posts: 12248
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Sometime pilot forget that he enabled Kontronik telemetry, which temporarily disable SYS port. Then connection is possible only when radio is off.
Was the Kontronik telemetry enabled?
_________________ Spirit System developer
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Crashpilot1977
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Posted: Mon 05. Jul 2021 13:41:13 |
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Joined: Sat 04. Apr 2020 19:22:50 Posts: 20
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Hello,
i have the same problem.I cant connect to my two spirits. I have spirit pro and spirit 2. I have both updated to 3.3.0 software and first the frsky telemetry does not working with Fm-FRSKY 2.1.7 receiver. Then i am go back to 3.2.0 and now i cant connect to both my spirits. What does i wrong now? The spirit 2 flashes and the pro lights only the red led.
Would it bring anything with the older software to connect to?
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