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PostPosted: Sat 20. Oct 2018 10:33:29 
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Joined: Tue 01. May 2018 15:59:20
Posts: 17
After 150 flights, I wanted to use the Spirit in another helicopter and removed it from the pad.
Then I noticed that the housing base was easy to move.
When checking the screws, I had to tighten two and one could spin.
At first I thought the head was broken.
After removing all the screws, I saw that the screws maybe held three threads and one did not.


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PostPosted: Sun 21. Oct 2018 19:14:43 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 8185
Thank you for your message.

Unfortunately I dont understand what do you wish and how can I help you.
Do you wish to send a new case?

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PostPosted: Mon 22. Oct 2018 9:16:52 
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I don't know if that can be a solution for you.
If you tell me I can put a certain glue in the hole and fix the screw, that would be ok.
If the warranty does not expire.

Otherwise, you can take it as a hint that I have heard about many people who have loose screws


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PostPosted: Tue 23. Oct 2018 7:37:37 
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If you will feel that the case is not holding well we can ship you a new one. Please let me know.

Are you talking about red Spirit unit? Until now we have heard just about one nitro helicopter where screws were loose after some time.
We will be adding special glue to the screws as well.

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PostPosted: Tue 23. Oct 2018 10:47:14 
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That would be nice.

I heard it from 3 Users, who had to fix the screws in 7 units.
My case is the first of the Pro


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PostPosted: Thu 25. Oct 2018 18:52:09 
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Joined: Mon 30. Oct 2017 19:18:22
Posts: 44
i have 2 new and 1 old Spirit Pro. I have checked all screws. No screw was over tightened or lose. Nothing was broken.

I secured them with locitite and all is good. :D


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PostPosted: Thu 25. Oct 2018 19:05:36 
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bravo


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PostPosted: Thu 25. Oct 2018 21:50:18 
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Joined: Mon 30. Oct 2017 19:18:22
Posts: 44
thank you. I am happy that my Spirit Pro's are healthy :)


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PostPosted: Wed 07. Nov 2018 13:55:33 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 8185
Hello,

we have found that your unit is Spirit Pro (B) which is B-grade of our products.
Some of them unfortunately contained screw threads that were not perfect. For this reason it was sold as B and cheaper.
We recommend using a red thread locker if the problem occur with B-grade unit.

Your unit is fixed and shipped back to you.

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PostPosted: Thu 15. Nov 2018 19:07:35 
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Joined: Tue 01. May 2018 15:59:20
Posts: 17
Yesterday I came back from vacation and picked up the parcel today.
Thanks a lot!
You were right with the B-Ware.
Did not think about that.

Thanks for the repair, the case and the shipping!


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